Farewill: Why will writing is ripe for disruption
In episode 79 of 𝗛𝗼𝗺𝗲𝘀𝗰𝗿𝗲𝗲𝗻, 11:FS Pulse's James Safford speaks to Farewill's Tam Finlay, Group Product Manager and Victor Hwang, Lead Product Designer about Farewill's #userexperience. Discover the details behind:
💚 Onboarding - What are the requirements for will writing, and how did the team figure out what information was needed.
💚 Overview & summary page - How Farewill gets people from signing up to creating a will, and what charities are available to include.
💚 Backstage (Internal tools) - How the sales team are able to figure out the right will for the right person.
And lots more!
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